How to Fix 8 Common Alexa and Amazon Echo Issues. Make sure your contact information is correct. Alexa can make calls only when you've set up your contacts correctly. Ensure that you're calling a. Check your Echo's internet connection. Alexa can't make calls if the Echo isn't properly connected to the internet. If.
First, open your Alexa app. Select Devices, then pick the correct Echo Dot and choose Sound. You’ll see a handy volume slider for.
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